In addition to the design and manufacture of its products, JEMA offers a broad, flexible range of SERVICES adaptable to every necessity and which will let you keep your equipment in the best possible conditions and extend its life cycle.

Due to its high degree of specialisation, JEMA equipment must only be handled by authorised personnel. We therefore place our Technical Support Service (TSS) at your disposal, which will be able to deal with any situation requiring our intervention.

Our technicians are highly-qualified and widely-experienced, with the training required to offer any of the services in our catalogue, in any part of the world. In Spain we are able to deal with your requests from 4 centres distributed around the peninsula. We can also provide local TSS in Mexico and in the Middle East.

As well as the activities listed below, we are open to adapting ourselves to any other services you feel you might require.

24H TELEPHONE SUPPORT
JEMA in permanent contact: we guarantee communication with highly-qualified technical personnel 24 hours a day, 365 days a year.

PREVENTIVE MAINTENANCE CONTRACT
With a programme of preventive services, we can guarantee that your JEMA equipment will be kept permanently in optimum operating conditions.

CORRECTIVE MAINTENANCE CONTRACT
With the Corrective Maintenance Contract you are assured a rapid response when it comes to repairing your systems in the shortest time possible.

SPARE PARTS
Essential elements to guarantee rapid and effective repairs. Don’t get caught without them!

TRAINING
Our training courses give you the know-how to carry out preventive maintenance and diagnose your equipment failure.

ADDITIONAL ACTIVITIES
We offer you a series of highly useful additional services:

• Technical consultancy
• Audits, inspections, etc.
• Battery replacement
• Equipment renting

Download service file (PDF document)